Legal

Shipping Policy

Last updated: September 2026

Overview

At Terra Weave, our priority is ensuring your order reaches you as swiftly and dependably as possible. This policy outlines our delivery destinations, transit timeframes, and shipping costs. By placing an order through our website, you agree to the terms detailed below.

Where We Ship

We currently fulfill and ship orders within the United States and Australia, alongside selected international destinations.

Shipping Cost

Shipping is entirely free on every single order. There are no minimum purchase requirements and zero hidden delivery fees. The final price you see displayed at checkout is the exact amount you pay.

Order Processing Time

Orders are meticulously processed and dispatched within 2–3 business days.
Business days run from Monday through Friday, excluding weekends and official public holidays.
Orders submitted over the weekend or on a holiday will begin processing on the next immediate business day.
Once your package has been dispatched, a confirmation email containing tracking details will be sent to you.

Transit Time

Following dispatch, standard shipments typically arrive within 5–7 business days, depending on your geographical location.

Estimated Total Delivery Time

From order placement to delivery, the total estimated time is 7–10 business days. Please note that these timeframes are estimates. While our carriers make every effort to deliver on time, delivery windows are not guaranteed and may occasionally be influenced by external factors beyond our control.

Order Tracking

Once your shipment goes out, we will email you a unique tracking number so you can monitor your package's progress. If tracking details do not appear in your inbox within 2 business days, please inspect your spam or junk folder or reach out to our support team for assistance.

Shipping Delays

On rare occasions, delivery may require longer than estimated due to circumstances outside our oversight, including carrier delays, adverse weather conditions, peak seasonal surges (such as holidays), or routing complications caused by incorrect addresses. We appreciate your patience and will assist you promptly if a delay occurs.

Incorrect or Incomplete Addresses

Please verify that your shipping address is fully correct and complete during checkout. Terra Weave cannot assume responsibility for orders that are delayed, lost, or returned due to inaccurate address data supplied by the customer. If a package returns to our facility for this reason, we will contact you to coordinate re-delivery.

Lost or Damaged Packages

If your shipment arrives damaged, or if your tracking confirmation indicates delivery but the package is missing, please notify us within a reasonable timeframe so our support team can investigate and resolve the issue.